ABOUT BTT

BBT is the one stop destination to discover YOUR own style with high end fashion and curated apparel at best rates in three distinct ways

  • Pristine
  • Preserved
  • Celebrity closet

Pristine- Elegant fashion elements sourced globally by BTT or chick fashion from all over the globe which is brand new and NOT preowned.

PreServed fashion is a host of all those beautiful things that people treasured once upon a time, but now needs to walk from one happy closet to the other.

Premium fashion priorly owned by your favourite stars basically Your favourite stars share their fashion for you to own.

It would be mentioned as condition in each product.

Eg- Condition: Pristine

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GETTING STARTED WITH BTT

Welcome aboard! To buy or sell with us, you can either login with Facebook profile or use your personal email id to get started! It should not take you more than a few minutes to get started.

Just your mobile number and email id

Simply click on the “forgotten my password” link and create a new password. If you are still having problems, please contact us with your email id and display name and we will be happy to assist you.

To edit your account details simply follow these steps: My account > edit my profile It is always good to keep your profile up to date to receive information on festive offers and discounts.

Registration is absolutely free, simply log on and get shopping

Once registered, you can come back to us anytime you want.

You can delete your account by going to My Account > Delete My Account

No, one seller can have only one coveted closet on BTT!

Login in to your account, click on “My Account” and unsubscribe from your profile.

Shopping WITH BTT

We accept Visa, MasterCard, Cash on delivery, and Net Banking.

Congratulations on your purchase! We hope to dispatch your order within the same or next day if the   Item is readily availabe at  the BTT  workshop(which usually are due to our large stocking capacity)if not it would take  7working days to dispatch your order. Depending on your location in India, you shall receive your item within 2-10 Business Days. 

Orders that haven’t yet been dispatched can be cancelled by sending us an email at Support@bendthetrends.inHowever, orders once dispatched, your order cannot be cancelled.

We are constantly working towards having all your favourite designers and brands listed at all times and hope to have on board what you are looking for. Do drop us an email on support@bendthetrends.in to tell us what you’re looking for and we’ll try our best to locate and source it for you. 

Yay! Yes, we ship all over India. FREE shipping for all items over INR 1799 We charge a standard INR 100 for all items below INR 1799

Once shipped, you will receive your item in 2-10working days. 

Once your item is dispatched, the shipment details are sent to you via sms or email which you can track on the respective courier’s website.

Depending upon your location delivery may take 2 to 10working days after the order is dispatched from our warehouse.

This voucher is credited to your account on a new registration to our website and is valid for 1 month only.

It is not applicable for purchase of sale items and cannot be combined with other promotions/offers. It is not valid on watches, innerwear, and loungewear and beauty products.

To place an order to avail this voucher discount you need to add minimum INR 1499 worth of product/s to your cart.

This is one-time use voucher and can be used for COD and online orders and is non- refundable.

These vouchers are limited-time promotions and their validity will be specified accordingly.

No two promotions/offer can be clubbed. At present we do not allow you to club refund vouchers with promotional vouchers.

Yes, you can! Please fill the form here within 2 days of receiving the item to initiate a return. 

AUTHENTICITY

We lay our foundation on authenticity.The essence of Bend The Trends is being” Authentic”Bend The Trends delivers only the true blue be it a preowned piece or a brand new piece so  think Bend The Trends think authentic chick, authentic design, authentic quality, authentic in range and of course most importantly AUTHENTIC IN CONDITION.

Our in house team of experts inspects each item for authenticity and ensures that every listed item is 100% genuine.For luxury items, we add a layer of extra protection and consult our authentication partners.

In case, you aren’t convinced, on special request (at your cost), we can provide an authentication certificate for your satisfaction.

Absolutely! Provided on request we provide a preview of your desired products in Mumbai only. Please email us at support@bendthetrends.in and we shall arrange a special review just for you.

RETURNS AND REFUNDS

Following product categories fall under “No Return/Exchange” unless there is an inherent damage/quality issue at the time of delivery due to a miss from our quality team.

  • Sleepwear
  • Lingerie
  • Swimwear
  • Beachwear
  • Beauty products
  • Socks
  • Any freebies
  • Items sold in sale and promotions

We apologize for this however in a rare case you happen to receive a damaged/defective product, please notify us within 24 hours of receipt. We might request you to share a photograph at support@bendthetrends.in

We apologize for this, however in a rare case where you happen to receive a different product from what you had ordered, please notify us within 24 hours of receipt. We might request you to share a photograph at support@bendthetrends.in

Please initiate a return request within 2 days of you recieving it.

For a successful refund, please ensure the item is sent back in the exact same condition in which it was received along with the original packing and security tag attached.

Yes, a nominal fee of INR 100 would be deducted and the remaining would be refunded back to your account in form of store credits or cash, depending on the reason for return.

Please note that return is subject to an evaluation of the product at the warehouse

We usually take up to 7 working days from the day of receiving your product at the warehouse to process your item and initiate a refund.

The refund will reflect in your account within 15 working days of confirmation.

If the item received by you is either damaged or does not meet the description, we will refund in cash. For any other reason of return, we provide you with store credits if the single item purchase was within 5,000INR and for a single item purchase above 5,000INR we would refund in cash.